The effective way to collect customer data from facebook group search tool

The effective way to collect customer data from facebook group search tool

Social media customer database becomes important to business.

In the digital age, buying and selling online, especially on social networks, make the interaction between buyers and sellers easier and faster. But the difficulty is communication with customer to understand what social media customer really want.

Learn about the habits of customer group to help business have appropriate strategy to increase the influence of your business's brand. So facebook group search tool is the effective tool to get database of customer. Let’s follow this post to know about this tool.

1. Difficulties in collecting customer data and the best solution is facebook group search tool

Customer data is information about customers that they provide through websites, mobile apps, surveys, social media, Marketing campaigns, and other online and offline avenues.

With a huge amount of customer data from all channels, from offline channels to online channels such as: Facebook, Google, Shopee, Lazada, etc., the data collection become complicated and expensive, making many businesses difficult to understand their customers.

Multi-channel operation causes data to become fragmented. Businesses need a powerful tool to help collect customer data effectively. And facebook group search tool is the positive solution to this problem.

2. Learn how to collect customer data through Facebook group search tool

Facebook group search tool has many name: facebook group tracking, facebook group insights, facebook group analytics, Facebook monitoring tool

Let’s type the keywords you are interested in, the tool will help you track facebook groups or comments related to that keyword. Many businesses used this tool to find potential customers. How do they use this tool?

They type keywords or add facebook groups related to services/products into the search bar of the tool. The tool will track facebook groups have product/service keywords and customer comments related when a new person comments, the tool will notify the user.

Facebook group search tool helps many businesses save a lot of useless advertising costs, increase business efficiency because the tool helps them to find customers who are really interested in products or services. Direct approaching in facebook for the high success rate order.

For example:

Insurance service

insurance

Selling and hiring house, apartment

apartment

3.Best quality Facebook group search tool

1.Socialexpert

-Low price: Socialexpert supports searching in facebook group only 10$/10group/month.

-Supporting for both public and private group.

- Service: get idea inside, guide, communication, get alert, analytics data. The highest cost is only $30/month for monitoring 2 private groups and up to 20 open groups, track up to 100 keywords, 2000 Emails notification.

2. Ddevi

Price 49.5$/month

Devi Monitor Facebook groups like a full-time employee 24/7

Monitor any keyword: Know and act instantly to all conversations about your brand or any keyword

Buyer-intent detection: Intent-focused outreach helps Marketers biggest goal: 'find customers ready to buy'

Sentiment Analysis: Negative & positive labels for all your group post to track your audience mood, perception and values

Trending posts: Get inspiration from top trending posts in groups to make engaging and relatable content

3. Awario

-Price: 24$/month

-Track your Facebook mentions. Know every time someone mentions your brand on Facebook.

- Monitor your campaigns.Learn how the target audience perceives your marketing campaigns.

- Analyze the Facebook data. Discover the reach, sentiment, languages, locations of your mentions.

- Keep an eye on competitors. Identify your share of voice and benchmark social listening insights against your competitors.

-Find influencers. Analyze the impact of influencers and reach out to your future brand evangelists.

-Create social media reports Generate and share white-label PDF reports that visualize social listening insights.

4.Mention

-Price: 29$/month

Monitor online media : Mention crawls extensive sources across the web such as social media, forums, blogs, news and review websites.

Analyze your competition : Monitor what is said about your competition online. Measure their share of voice and stay ahead of the game.

Manage your brand: Understand how your brand is perceived online. Catch and respond to crises before they get out of hand.

Listen to your audience :Improve and build your social media strategy based on audience insights around your key topics.

Pilot your social channels :Build your social strategy and schedule in advance. Preview and organize content in a multi-channel editorial calendar.

Grow your agency :Have an edge on your client's industry with valuable insights. Manage clients' channels and deliver custom reports.

I hope that my article can give you more knowledge about Facebook group search tool. Don’t hesitate to choose this suitable tool to collect a lot of valuable database and improve sales of your company.

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